Support & FAQs

Please view our FAQs below and if you require further support please email our team at or submit a request via our ZenDesk page. Thank you.
Submit a Support Request

What are the sport specific Ultimates?

I installed the game and it will not open, what do I do?

I need help with an unlisted topic

How much space do I need on my device to download Ultimate Rivals: The Rink?

What devices can I play Ultimate Rivals: The Rink on?

Do I have to pay to play Ultimate Rivals: The Rink?

Where can I play Ultimate Rivals?

How can I tell who my players are?

Can I change the color of my jersey?

I played a match but did not unlock a character!

Where did all my characters go?!

Why can’t I play online?

Will my unlocked characters in The Rink carry over to The Court?