Support & FAQs
Please view our FAQs below and if you require further support please email our team at support@ultimaterivals.com or submit a request via our ZenDesk page. Thank you.
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What are the sport specific Ultimates in The Rink?
Hockey
Wield the legendary Stanley Cup and harness its icy energy. Skate near opponents to freeze them and shatter frozen opponents with a powerful finishing move.
Basketball
Harness a basketball of fire to burn a Three-Point line into the rink. Shots made from outside the Three-Point line are worth 3 points. Shots made from inside the Three-Point line are worth 2 points.
Soccer
Manifest five levitating soccer balls. Unleash a tremendous kick, launching the soccer balls in all directions. Soccer balls KO opponents.
Baseball
Channel 6 energy baseballs and hurl them with extreme force, stunning the opposing Goalie or KO-ing any opponent that is in the way.
Football
Charge towards the nearest opponent with shocking speed, KO-ing any opponent along the way.
Wield the legendary Stanley Cup and harness its icy energy. Skate near opponents to freeze them and shatter frozen opponents with a powerful finishing move.
Basketball
Harness a basketball of fire to burn a Three-Point line into the rink. Shots made from outside the Three-Point line are worth 3 points. Shots made from inside the Three-Point line are worth 2 points.
Soccer
Manifest five levitating soccer balls. Unleash a tremendous kick, launching the soccer balls in all directions. Soccer balls KO opponents.
Baseball
Channel 6 energy baseballs and hurl them with extreme force, stunning the opposing Goalie or KO-ing any opponent that is in the way.
Football
Charge towards the nearest opponent with shocking speed, KO-ing any opponent along the way.
What are the sport specific Ultimates on The Court?
Hockey
Channeling the power of the ice, whichever player has possession of the ball will freeze others around them every couple of seconds making it very difficult to guard against. For the duration of the ultimate all baskets made will continue to have the ball stay in play as well.
Basketball
Once activated the athlete will power up allowing them to dunk the ball from literally anywhere on the court, as well as drastically increase their chance to make jump shots. During the duration of the ultimate all baskets made will continue to have the ball stay in play.
Soccer
The Soccer athlete will launch themselves in the air and reign down soccer balls from the sky, growing in radius the longer they are up there. Any athlete on the opposing team that finds themselves in the way of the soccer balls will be knocked down over and over again until the soccer athlete comes crashing down from the sky. During the duration of the ultimate all baskets made will continue to have the ball stay in play.
Baseball
When timed correctly the baseball athlete ultimate will bring the bat out and hit a home run and instant score. Can be used on offense or defense near the ball and can also be activated once the ultimate bar is only half full for fewer points.
Football
Creates three shock zones on the court that can be used to shoot from and multiply baskets made from them by x5. Opposing team athletes that also happen to be in the shock zone when the shot goes off will be zapped and knocked down.
Channeling the power of the ice, whichever player has possession of the ball will freeze others around them every couple of seconds making it very difficult to guard against. For the duration of the ultimate all baskets made will continue to have the ball stay in play as well.
Basketball
Once activated the athlete will power up allowing them to dunk the ball from literally anywhere on the court, as well as drastically increase their chance to make jump shots. During the duration of the ultimate all baskets made will continue to have the ball stay in play.
Soccer
The Soccer athlete will launch themselves in the air and reign down soccer balls from the sky, growing in radius the longer they are up there. Any athlete on the opposing team that finds themselves in the way of the soccer balls will be knocked down over and over again until the soccer athlete comes crashing down from the sky. During the duration of the ultimate all baskets made will continue to have the ball stay in play.
Baseball
When timed correctly the baseball athlete ultimate will bring the bat out and hit a home run and instant score. Can be used on offense or defense near the ball and can also be activated once the ultimate bar is only half full for fewer points.
Football
Creates three shock zones on the court that can be used to shoot from and multiply baskets made from them by x5. Opposing team athletes that also happen to be in the shock zone when the shot goes off will be zapped and knocked down.
I installed the game and it will not open, what do I do?
Depending on the type of device you have you may need to do something called a “forced restart” with your device.
If you are playing on an iPhone of iPad that has a Home button at the bottom of the screen. This can be done by holding the Home button and the Power button down at the same time until the screen turns off. Keep holding the buttons down until you see the Apple logo.
Once the device turns back on, open the app again, you should see your newly unlocked characters.
If you have an iPhone X or a newer device that does not have a Home button you can force restart your device by pressing the volume up button, then releasing it, then pressing the volume down button and releasing it, followed by holding the Power button for a long time until the screen turns off and the Apple logo appears. Once you see the Apple logo you can release the power button and open the game to see if this has fixed the issue.
If you are playing on an iPhone of iPad that has a Home button at the bottom of the screen. This can be done by holding the Home button and the Power button down at the same time until the screen turns off. Keep holding the buttons down until you see the Apple logo.
Once the device turns back on, open the app again, you should see your newly unlocked characters.
If you have an iPhone X or a newer device that does not have a Home button you can force restart your device by pressing the volume up button, then releasing it, then pressing the volume down button and releasing it, followed by holding the Power button for a long time until the screen turns off and the Apple logo appears. Once you see the Apple logo you can release the power button and open the game to see if this has fixed the issue.
I need help with an unlisted topic
Please reach out to us via email at support@bitfry.com and one of our support staff members will assist you as soon as possible. Make sure to read the first email sent and follow the instructions given.
How much space do I need on my device to download Ultimate Rivals?
Whether you are on an iPhone or Apple TV you will need to have approximately 2.3 GB of free space to download, install and play our current release. On Mac you will need just over 6 GB of free space. We recommend downloading over WiFi and save your cellular data when possible.
What devices can I play Ultimate Rivals on?
Apple Arcade games will work on the iPhone, iPad, Apple TV, and Macs. The games are supported by Made for iPhone game controllers along with PS4 and bluetooth enabled Xbox controllers*. Apple has built bluetooth enabled controller support into tvOS 13, iOS 13, and iPadOS 13.
Apple TV remotes are not supported.
With so many compatible devices you can download the game on another device, log in to Game Center and continue playing with all the featured athletes you unlocked while playing on a different device!
Apple TV remotes are not supported.
With so many compatible devices you can download the game on another device, log in to Game Center and continue playing with all the featured athletes you unlocked while playing on a different device!
Do I have to pay to play Ultimate Rivals?
Currently, there is a free one-month trial for Apple Arcade on all compatible Apple devices. There are no extra fees to play the game with any type of subscription to Apple Arcade.
Where can I play Ultimate Rivals?
Ultimate Rivals is available for download exclusively on Apple Arcade, a game subscription service with 100+ groundbreaking new games.
How can I tell who my players are?
Your team members will always be shown in the athlete’s specific team uniform. The other team will be shown in a red hue/glow around the individual character's to differentiate both sides.
Can I change the color of my jersey?
No, each featured athlete is outfitted in their current team uniform.
Can I play on my iPhone or iPad using a gamepad controller?
Yes, you will be able to connect your gamepad controller as long as it has Bluetooth capability.
Why can’t I play online?
Ultimate Rivals requires both your consent as a player and an active Game Center account provided through an individual Apple ID. Both are required to play online matches in Ultimate Rivals as well as a stable internet connection. If you cannot play even though both of these requirements are fulfilled, please reach out to support@bitfry.com so that we can provide individual support as needed.
When is Ultimate Rivals: The Court coming to PC?
We are aiming for a Q3 2021 launch. You can check out our Steam page and add us to your wishlist now. Beta is also live, check below to sign-up. https://store.steampowered.com/app/1539400/Ultimate_Rivals_The_Court/.
How do I join the Ultimate Rivals: The Court PC Beta?
Just go to the following link for instant access to start playing now! https://www.ultimaterivals.com/pc-beta-download.
